Advice.
Everything the network publishes, for people moving home and for the agents who do the moving. All of it is free to read whether or not you ever speak to a member agency.
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What actually happens when you sell, in order
Seven stages from first valuation to keys, with no timescales, because every honest answer to "how long" is a range so wide it is useless.
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The eight questions to ask before you sign anything
Take them into every valuation. Under each one is what a straight answer sounds like. Printable on one side of A4.
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Seven ways to spot an ethical estate agent
What to watch for in the meeting itself. Written to be used on any agent, including ones this network has never met.
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The eight promises every member signs
The exact words, never reworded. Worth reading before you meet anybody, member or not.
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Tenant referencing, and what it is really checking
What a referencing check actually looks at, what a guarantor is signing up to, and what to do if something on your…
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Renting when you claim benefits
Blanket "No DSS" letting policies were ruled unlawful in 2020. What that means in practice, and what to do if you meet…
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What actually makes a house sell quickly
Speed is mostly decided in the first fortnight, and mostly by one thing. What genuinely helps, and what is worth doing for…
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The paperwork you need before you can let a property
Safety certificates, the deposit, the right to rent and the documents that have to be handed over. What a letting agent will…
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Online agent or high street agent
The real difference is not the office. It is who does the work, when they are paid, and what happens in the…
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What letting agents charge a landlord, and what you get for it
Tenant find, rent collection or full management. What sits inside each one, what sits outside it, and the charges that turn up…
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What estate agents charge, and what changes it
Percentage or fixed, sole or multi, with VAT or without. What each one actually means for the amount that leaves your account.
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How to choose an estate agent
Three agents will give you three different numbers and three different fees. Here is what actually separates them, and the one question…
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Six Qualities Shared by Outstanding Estate Agents
Since 2010, I’ve worked exclusively with estate agents. During that time, I’ve seen the good, the bad and the downright ugly of…
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What Do Agents REALLY Sell?
It was a grim, grey afternoon a few winters back. Cold. Drizzly. Dark before teatime. I was trudging down my local High…
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Belief, Buyers, and the Easter Bunny
Belief is a funny thing. Some people believe in the Loch Ness Monster. Some believe in the Easter Bunny (not many under…
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Why Ethical Agents Are Winning in the Living Room
I’ll start this blog by declaring how much pain I feel deep in my soul when it comes to estate agency industry…
When you are ready.
None of the above asks you to book anything. When you do want somebody to come round, it goes to the one approved agency covering your postcode and to nobody else.