The Smart Way Estate Agents Turn Advice Into Instructions

Hello Folks. For total transparency, this blog was written using ChatGPT. I uploaded our Guide to Using Estate and Letting Agents’ Guides. And gave the little AI gimp this prompt below: “Create a 500-word article that summarises the key points of this guide and provides actionable steps estate and letting agents can take to make […]

Does Leadership Have a Gender?

It’s International Women’s Day on Sunday, 8th March. Whenever I think of this day, my mind is always drawn to a comment on social media, a man in the estate agency industry made: “Bloody hell! When is International Men’s Day?” I was going to reply, “It’s pretty much every day, mate, and has been since […]

The Side of Estate Agency You Rarely See

Thursday, 26th February marked the inaugural National Estate Agent Day. It is not a public holiday. It will not replace your birthday or your wedding anniversary (unless you’re weirdly obsessed with estate agents, that is). But it is a useful reminder of something our industry does not always shout about. Estate agency, when done properly, […]

For the Love of Pod!

The one thing the world doesn’t need right now is another average podcast, especially about estate agency. A few years ago, I used to listen to most of the ones linked to the UK property industry. During the COVID lockdowns, they were a lifeline and felt valuable. There were some really good ones: fresh thinking, […]

Why I’m Closing the Club…. And What’s Next?

After six great years, the Estate Agent Content Club (EACC) closes on Saturday, 28 February. It’s been a brilliant run. I’ve met plenty of great agents, some not so good, and several I’ve become close (ish) friends with. I’ve learned a great deal, especially about the power of trust and generosity in business, and how […]

The Flood and Why We Need Each Other

I was driving to meet my business partner, Nick Cheshire, last week. It was the morning after the night before when Storm Chandra caused flooding chaos across the UK. My neck of the woods on the south coast was badly affected; it took my wife three hours to do a 25-minute school run. En route […]

So… about that mystery partner

Over the last couple of weeks, we’ve been dropping a few hints about a new investor and strategic partner joining the Ethical Agent Network. Some of you guessed. Some of you messaged me privately with wild theories (a few of which genuinely made me laugh). And a few of you clocked that this wasn’t just […]

Is Your Office Holding You Back?

I’ve recently done something that, on paper, shouldn’t really matter. I moved my office around. New desk position. Some new furniture. A new backdrop. And a declutter. After five years of sitting in the same setup, I decided it was time for a change. And honestly, I can’t believe the impact it’s had. I’m more […]

Why Standing Still Is the Riskiest Move of All

A lot of estate agencies fail because the world changes quietly around them, and they don’t change with it. Some of the clearest examples of this from across the broader business spectrum are well known. Blockbuster didn’t disappear because people stopped watching films. They disappeared because they clung to physical stores and late fees (for […]

Tickled Pink – Ideas for a Better 2026

I wanted to share something with you that I came across on YouTube, which I think is probably the best video around goal setting and habit creation I’ve seen in years. It’s called: If you want 2026 to be the best year of your life, please watch this. It’s by the respected behavioural scientist and […]