The Biggest Decision We’ve Made So Far
2025 saw the biggest changes we’ve ever made to the business. Most of you know I’m an honest guy, and I don’t bullshit, so here’s what changed and why. In the months leading up to November, our focus shifted from the Estate Agent Content Club (EACC) to the Ethical Agent Network (EAN). We deliberately scaled […]
Hip, hip hooray
I’m finally back in the office following my hip replacement operation three weeks ago. So, what have I learned from three weeks staring at the ceiling? There are four main things. One Firstly – thanks god for Netflix and YouTube – I’ve gone down so many internet rabbit holes I felt like one of the […]
Do You Believe Community Involvement Helps Win Instructions?
Spoiler alert: YES. And not just a little bit, a lot. We recently ran a poll in our Daily Ideas group, and the results were as clear as a crisp winter morning in Yorkshire. Almost 100 people voted “YES”, only 2 said “no” (they were clearly having a grumpy Monday), and another 2 voted “I […]
Escaping the Estate Agency Echo Chamber
I don’t really “do” estate agency conference season. That’s for three main reasons. First, I don’t drink booze anymore. And like it or not, a lot of these events feel like glorified piss-ups with a bit of learning and business bolted on. Second, many of the speaker line-ups feel very similar. The same faces, sharing […]
Success Leaves Clues
In this week’s blog, we consider some of the thoughts of Asad Riaz from the serial award-winning London-based agency Location Location. Alongside Vicky Bibiris, they make a formidable pairing. Their agency is a founding member of the EAN. Earlier this month, Location Location won the award for Best Overall Sales Agency and Best Small Agency […]
What Problems Do You Solve?
I recently listened to a very interesting podcast featuring Daniel Ek, the founder of Spotify. It was a conversation he had with David Senra, the host of the brilliant Founders podcast. During their chat, Senra said something that really struck a chord. He quoted Sir Richard Branson, ‘All a business is, is an idea that makes […]
Building a No-Excuses Culture
Someone very close to me works in an organisation where excuses flourish. Slow computers, poor communication, unclear leadership, and constant cost-cutting leave good people stressed, demotivated, and always on the back foot. It’s not that the people there don’t care — it’s that the environment invites excuses and corner-cutting. Great organisations, large or small, do […]
Five Lessons from Five Years of Working with Estate Agents
Next month, the Estate Agent Content Club (EACC) celebrates its fifth anniversary. What began as a simple idea while lounging on a sunbed in Turkey has become something far beyond my wildest dreams. We’ve now served over 500 estate agents, raised more than £60,000 for community and charitable causes through the Karma Club (our community/charity […]
The Three Most Underrated Agents You Should Check Out
I coined a phrase last year that there were a lot of agents doing the rounds on social media that were more ‘high profile than high performance.’ You’ll have your own opinions on this, but my take is that there’s a clique in the industry that gets WAY more attention than they deserve. The estate […]
Thank you, and a Daily Idea Update
Thank you, and a Daily Idea Update Last week, I asked for input about an idea I had that would involve sharing a daily idea to help your agency. The question was: ‘Would you / your agency benefit from a Daily Idea being shared with you?’ We received a lot of yeses, so we’re going […]